What is SOS Plan de garantie résidentielle?

The Official Support Service (in French, Service officiel de soutien, SOS) Plan de garantie résidentielle is a non-profit organization entirely dedicated to buyers-beneficiaries of new homes. Its mission is to protect the interests of buyers-beneficiaries of the Guarantee Plan for New Residential Buildings. Its objectives are to inform buyers-beneficiaries about the Guarantee Plan and to support them throughout their different actions.

Today

Launching of SOS Plan de garantie résidentielle, an organization entirely dedicated to providing information and support to all buyers-beneficiaries of new housing in Quebec

2019

Régie du bâtiment du Québec undertakes to financially support the start-up and operation of SOS Plan de garantie résidentielle.

2015

Entry into force of the new Regulation respecting the guarantee plan for new residential buildings, under which all buyers of new housing contribute to the financing fund of the assistance program.

2014

Régie du bâtiment du Québec authorizes Garantie de construction résidentielle (GCR) to administer the Guarantee Plan, a mandatory public plan. Through its mission, GCR protects buyers-beneficiaries by promoting best practices with contractors for improving the quality of construction.

Our mission

Protect the interests of buyers-beneficiaries of the Guarantee Plan.

Our vision

Empowered buyers-beneficiaries who make informed decisions.

Icon respect

Respect

We treat all buyers-beneficiaries with dignity, courtesy and kindness and we respond to requests for information or assistance in the strictest confidence.

Icon equite

Fairness

We offer all buyers-beneficiaries the same access to information or support wherever they live, whatever they have and whoever they are.

Integrite

Integrity

We guarantee honest and transparent treatment of all requests for information or support with the sole intention of assisting buyers-beneficiaries.

Icon professionalisme

Professionnalism

We use all our skills to guarantee buyer-beneficiaries a reliable and quality service.

Sos

Board of directors

Ms. Albanie Morin, L.LL, M. Sc.

President

Ms. Louise Coutu, Architect and Building Specialist

Vice-President

Jacques Gobeil, Architect

Secretary

Mario Théorêt, CPA CGA

Treasurer

Daniel Ryan, B.A.A., E.A.

Administrator

Our team

Gina Baroni

Director

Valentina Scutaru, Jurist

Buyers-beneficiaries Service Coordinator

Noëlle Visani

Communications Coordinator

Marie-Noël Sossoe

Administrative Assistant

Our partners

Association coopérative d’économie familiale de l’Estrie

Association coopérative d’économie familiale de l’Estrie (ACEF Estrie) was created to defend and promote the rights and interests of consumers, with particular concern for people with modest to low incomes. SOS Plan de garantie résidentielle has signed an agreement with ACEF Estrie to act as a liaison for SOS Plan de garantie in Estrie.

Website

ACEF Lanaudière

ACEF Lanaudière equips consumers to enable them to make informed consumption choices and ensure their rights are respected. SOS Plan de garantie résidentielle has concluded an agreement with ACEF Lanaudière to act as a liaison for SOS Plan de garantie in the Lanaudière region.

Website

Service d’aide aux consommateurs/Mauricie

Service d’aide aux consommateurs Mauricie helps consumers, and more specifically Mauricie-based households, to enforce their rights. SOS Plan de garantie résidentielle has signed an agreement with SAC Mauricie to act as a liaison for SOS Plan de garantie in Mauricie.

ACEF Bois-Francs

ACEF Bois-Francs is an independent popular education and consumer rights organization. It operates in the areas of budget, debt and consumption. ACEF advocates for better social justice and is involved in poverty alleviation files. Its objectives are: to inform, educate and equip citizens.

Website

Régie du bâtiment du Québec

SOS Plan de garantie résidentielle benefits from the financial support of the Régie du bâtiment du Québec. SOS Plan de garantie résidentielle strives to forge close ties with various organizations throughout Quebec in order to always better serve the interests of Quebec buyers-beneficiaries.

Website

Garantie Construction Résidentielle

Garantie de construction résidentielle (GCR) is a neutral and independent non-profit organization, whose mandate is to administer the guarantee plan for new residential buildings for the entire territory of Quebec. Beyond this mission, GCR acts concretely to improve the quality of residential construction. SOS Plan de garantie résidentielle works side by side to protect buyers-beneficiaries of the Guarantee Plan for New Residential Buildings.

Website